I am writing to extend my most sincere thanks to you for showing the entire community that you care little — if at all — about us, and that you indeed only care about our money.

In the September 2024 update (which, in truth, was less of an update and more of a technical adjustment to enable the base game to support the ‘Pirate Cove’ DLC), I offered you an honest comment — practically an open letter — informing you of a game-breaking bug wherein one of the enemy NPCs destroys the harbor of one of our in-game partners, thereby permanently preventing the player from conducting any business/trading with that character.

This is not a new bug; you are fully aware of its existence and of how it has been ruining the game and the experience of countless players for quite some time. I informed you that I myself have fallen victim to this bug (and continue to be affected by it), only for you to now release an uninspired cosmetic DLC while having the audacity to leave this critical issue unaddressed.

When I turned on my console this morning, I was initially delighted to see an update for Anno 1800. However, that joy quickly turned to frustration upon realizing that the most severe issue of all had not been fixed.

Had you released this lackluster DLC while also addressing the significant problem I raised, I would have purchased it as a gesture of gratitude. But no, such a dignified course of action was not taken. Instead, you launched an uninteresting DLC and failed to address a game-breaking issue that has long plagued the experience of the Anno community.

I once held a great deal of admiration for Ubisoft. Today, however, I am overwhelmed with a profound sense of pity and disappointment. With teams like yours, it’s no wonder why the company has been in such visible decline in recent years.

I dislike coming across as “overly severe”, but in this case, there is no severity — only facts and the undeniable reality.

Sincerely disappointed,
ArthurBRx6